Here you can find some guidelines to our administrative procedures
On booking, you enter into a contract made with NEBLINA FOREST Ltd. The company's registered office is Quito - Ecuador, and the company's sole-taxation-number (Registro Único de Contribuyentes - RUC) which identifies it to the Ecuadorian Government for taxation purposes.
On receipt of your deposit and completed booking form, we will invoice you for the outstanding balance of your holiday cost. The outstanding balance must be paid at least two months (60 days) prior to your departure in order to reconfirm your place. If this final payment fails to reach us by the date specified on your invoice, we reserve the right to cancel your booking without refund.
If a booking is requested less than 60 days prior to the stated departure date, its full related payment must be sent at the time of booking.
Each trip is costed based on the information in effect the date when its price is quoted. If airfares, exchange rates and other local costs vary substantially after you receive your quote, we reserve the right to change any of the prices, services or other particulars detailed to you.
Prior to your departure, if we have to make such changes we will advise you as soon as is reasonably possible. We also reserve the right to change any of the services or other particulars contained in this web site at any time. If any of our programs changes, we will notify you at the time of providing you with a quoted price.
Once you have booked any trip with Us, a minimum deposit around $500 to $800 per person is needed, the outstanding balance should be paid 60 days prior the trip starting date.
In some cases in order to visit special reserves and parks a higher pre-deposit per person is required.
You may cancel your booking at any stage, provided you do so in writing. As administration costs are incurred by ourselves on handling any booking, we will retain your deposit upon cancellation and in addition, the following charges will apply:
70-43 days before departure 50% of total tour cost will be retained.
42-29 days before departure 75% of total tour cost will be retained.
28 days of less before departure 100% of total tour cost will be retained.
No refunds will be made if you leave a trip for any reason whatsoever, whether voluntarily or not, after the trip has begun, no refunds will be made either for any accommodations, transport, sightseeing locations, meals or services not utilized.
NEBLINA FOREST pre-organizes all services described in this brochure. Notice is hereby given that NEBLINA FOREST is not responsible for any injury, death, accident, delay, loss, damage or irregularity caused through acts or omissions of any company and / or persons engaged in carrying out the arrangements and services described in the itineraries offered in this brochure or otherwise in connection to them, and unforeseeable circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid, examples of which are war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions, level of water in rivers or other similar events beyond our control. NEBLINA FOREST reserves the right to withdraw or refuse service to a customer at its own discretion.
For more detailed information contact Us at:
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